YMO
Reward Program FAQ
What is the YMO
Reward Points Program?
The
YMO
Reward Points Program is a program that allows YMO Shop to reward you,
our
valued customers. The program itself is quite simple. Whenever you make a
purchase, you earn Reward Points. Once earned, those Points may be spent
on
products within our on-line store.
How does the Program
work?
When
you
make a purchase, you gain a number of Reward Points equal to the number
of
points awarded for the products in your purchase. The standard is 2
Reward
Points for every $1 that a product costs. Some products may have higher
Reward
Point values due to specials that we have going on.
All
pending points are listed in the Reward Points side box (to the right,
when you
are logged in) and will stay there until approved/confirmed by YMO Shop.
Once
any pending points have been approved, they will be released and your
account
will be credited with the value of those points. Ready for you to spend
on
whatever you want. Here are a few helpful tips.
- Reward
points do not expire and can be accumulated until you decide to use
them.
- You
must login to your account in order to view the status of your
points.
- During
the checkout process you'll be able to pay for your order with your
points
balance.
Redeeming Reward
Points
If you have a balance in your YMO Reward Points Account, you can use those points to pay for purchases made at YMO Shop on-line store. Reward Points are redeemed at a value of $0.01 for every point. This means that 500 points are worth $5.00 towards a purchase.
**IMPORTANT: Group Discount Reward Points are redeemed at a value of $0.001 for every point since you are already getting a group discount. This means that 500 points are worth $0.50 towards a purchase.
During
the
checkout process, on the same page that you select a payment method,
there
will be a box to select if you wish to use your points, as well as
information
on the total amount of points available. Please note: you will still
have to
select another payment method if there is not enough in your Reward
Points
Account to cover the cost of your purchase.
Continue
the
checkout process and at the confirmation page you'll notice that the
value
of the points redeemed will have been credited towards your order. Once
you
confirm your order, your Reward Points account will be updated and the
points
used will be deducted from your balance.
Minimum Points
Required
There
is
no minimum number of Reward Points required in order for you to use
them.
Minimum Purchase
Amount Required
Currently,
no
Minimum Purchase Amount required to redeem your points.
Maximum Points Redemptions
allowed per order
Currently,
there
is no maximum amount of points you can redeem per order, so you can
save
your points for a really expensive item if you like.
Will I earn points
for shipping fees?
No.
When
calculating the amount of points earned. Shipping fees are excluded.
May I spend my
points on shipping fees?
No.
Reward Points apply only to the cost of the products, not to shipping
fees.
Will I earn points
for discounted products?
Yes.
The
amount of points earned is based on the cost of the item purchased. If
you
purchase an item on sale, it will earn you fewer points than when at its
regular price.
Will I earn points
when purchases paid with points?
Yes.
Products
Restrictions
Currently,
the
only product for which you will not earn Reward Points is a Gift
Certificate.
Conditions of Use
- Reward
Points are only available to registered YMO Shop on-line store
members.
- Reward
Points can only be collected and used with on-line purchases and
are only
validated at YMO Shop on-line store.
- Reward
Points are non-refundable and cannot be transferred between
members.
- Reward
Points are non-transferable or exchangeable for cash under any
circumstances.
- Reward
Points will not be refunded for any cancelled order.
- When
buying with Reward Points, you will still have to select another
payment
method if there is not enough in your Reward Points Account to
cover the
cost of your purchase.
- When
calculating the amount of points earned, shipping fees and taxes
are
excluded.
When Problems Occur
For
any
queries regarding the YMO Reward Points Program, please contact us. Make
sure
you provide as much information as possible in the message.
Please note, we
reserve the right to make changes to this policy at any time without
prior
notice or liability, so please visit this page often for future updates.